Currently in our system we have we have a custom entity that normally is created from an external application that uses the CRM SDK Api to create the entities.
We currently have a workflow set up to run when said custom entity is created to check if it should be active and changes it accordingly.
This works when creating the record in the CRM but doesn't seem to run when its created through the external application.
Does anyone know how to get this workflow to be triggered from this creation of the record?