Hi,
I found this great business card reader app that lets you take a photo of a business card, and it creates a Lead or Contact directly in the CRM. It works great for my login (I'm a system admin). However, none of my sales team are able to connect via the app. It says their username/password is incorrect. They all have access to CRM and are set as the Salesperson role, so they can create Leads and Contacts etc. I then changed one of them to system admin and it still doesn't let them login and connect. Any ideas? Has anyone else used this app and/or had issues connecting? I've emailed the company who built the app and waiting to hear back.
https://magneticonemobile.com/products/business-card-reader-microsoft-dynamics-crm/
Thanks in advance for any help.