Converting a Post into a Case (Incident)

Hello!

Please your kind comments about:

I have set up the "MSE" with the 'Automatic Rules', to create an "Incident" in the instance, but instead the Dynamics CRM, only ha automatically:

--A social Activity.

--A Contact.

--A Social Profile.

The "Incident" is not created.  I can see that in the "Social Activity", the field 'additional parameters' shows: the userPreferredTargetEntity: SocialActivity, instead of "Incident". 

The workFlow (Automatic Rule for Create-Update) is run without any problem, but it does not create "the incident", because userPreferredTargetEntity IS NOT equal to 'Incident', but 'socialActivity'.

Please your kind help.

Thanks.