The Gift Card Is In Use at Store ", POS Terminal 'RPSM01'. Payment must be made with another card or payment method.

Hi All,

I face an issue with my gift, I already scan the gift card and suddenly my POS become offline so system could not capture the gift card.

After check the gift card is not redeem yet. 

Then i proceed with second time scanning the gift card at POS and this error coming out. 

Appreciate to suggest recommendation. Thanks all