Hello,
We have problems with the daily calculation of statements for a store with two registers.
We only want one statement for the store, but every day two statements are created. One that includes all the transactions from the store within a closed shift the day before, and one that is empty with no transactions. They are both created at the same time, 10 am each day, but they have different Transaction end dates. One of the dates is the day before, and one is the date that the statement is calculated. There are no correlations between Transaction end date and which of the two statements that are empty.
The closing method is set to "shift", end of business day is "00.00", statement method is "POS Terminal". I have also checked the box for "one statement each day".
Can someone explain why this empty statement shows up every day?
Appreciate all the help I can get.
Halvard