Hi All,
I have 3 questions:
1. I would think that if the quantity or amount exceeded the tolerance limit, then an approver need to approve. In my case, it's not working like that.
PO. Q=1000. Price/unit = $10. Total = $10,000
Received. Q = 1000. Price/unit = $10. Total = $10,000
Invoice. Q = 1050. Price/unit = $10. Total = $10,500. Quantity = 5% = tolerance limit. How come the system failed to post the invoice when the quantity is within the tolerance limit?
2. When the matching failed, how do I add more approver to this Approver field to approve the discrepancy? Please see screenshot below. Thanks!
3. Is there a workflow to approve the discrepancy?