Hi guys,
All my incoming email go into a queue.
I get automatic alerts from customers (like power fail and power restore) and would like to match them up and eliminate them.
some times during the night there are hundreds of these emails and the task is boring for my staff to clean.
I already have a plugin that does things when an email comes in but i'm not sure what to query to get a list of emails that are still in the queue (have not been cleaned yet)
My Plan is to act when I get an Email with power Restore and eliminate any old email still in the queue with the power fail mention (from the same customer)
Can I query expression on the Queue Item entity or should i do with email entity, (to get a list of previous emails that are in my queue?)