Hi everyone,
We have a license problem in LCS and I have tried contacting several people at Microsoft to help with the issue and haven't been able to find anyone that can help, I've been bounced off from tech support to sales and everything in between and no one seems to know how to fix this.
The problem:
We are running AX 2012 R2, but when I login to LCS, the only product available I see is Dynamics NAV.
We also lost access to CustomerSource so I don't have access to KBs anymore.
I tried contacting our support partner for help, but they seem to hit the same wall as I have.
Wondering if someone here has a contact from Microsoft that can help or point us in the right direction.
Thank you,
Alex