Hi there,
I have tried Microsoft Dynamics CRM for Outlook Configuration Troubleshooting Wizard, tried creating a new trial CRM online for the outlook client configuration. But i still hit the error: Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.
Some background, the system OS is running on 64-bits, but the Microsoft Outlook is running on 32-bits. So therefore the outlook client installer needs to be on 32-bits. And the connection for the CRM is on CRM ONLINE. Has tried both, PAID CRM ONLINE ACCOUNT & CRM ONLINE TRIAL. Sadly to say, both also failed in the configuration.