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unable to send email in ms crm 2013

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Hello All,

i created a custom entity(SupportTicket).In that one attribute(Type:Admin,Hr)(optionset).Based on Type once record is created email has to be send automatically.

i configured email router configuration in server,But For IncomingMail:Getting Error like:

Incoming Status: Failure - The request failed with an empty response.

I configured like this for incoming:

and i created a workflow for this particular entity

Email Properties for one person to send:

From:someone@domainmailaddress.com

To:example@domailmailaddress.com

But once the record is created email not sending/Receving.

Can any one help me on this plz.


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