I am creating a workflow where an email should be sent 60 days before the contract end date and then 3 days before the contract end date. The System Job shows the workflow status as 'Waiting' continuously. That means if a contract will expire after one year from now, the workflow will remain in 'Waiting' state for the entire year and will be changed to 'Succeeded' only when the condition is met. Could you please advise how to create this process so that it does not remain in waiting state for so long? Is there some way that workflow wakes up only once a day to check the condition?
We are using CRM Online and I am new to workflows. Thanks in advance.