Hi all,
I'm not sure if I'm doing something wrong or if this is just normal behavior for CRM when dealing with duplicate leads. I'm pretty sure I have the rules configured correctly. But when I'm creating a new duplicate lead I'm getting the Duplicates Detected screen containing a list of potential duplicates which I'm very happy with. But then when I qualify a lead that already exists as a duplicate contact, I'm just getting the Warning popup. Is it possible to get the Duplicate Detected instead when you qualify a lead?