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Bank transaction source document filled is empty

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Hello,

I noticed that if one of the users on Microsoft dynamics gp 2010 post from Bank transaction on GP2010 and it gets to general ledger the source document field is blank and it the batch number is now 01,02 etc instead of CMTRN000034.

What would have caused this and how do i resolved it.

I need help soon

 

Thank you for your help


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