Good Afternoon,
Probably a simple answer and something I'm just missing...
We have a custom entity that contains three fields - the Type (Laptop, PC, etc.), Model and Manufacturer of all the different kinds IT equipment we have...and the Model is the Primary field for that entity.
On a Case form we have a Lookup configured so that I can pick the Model related to the Case, and that is working fine.
But I also want to bring into the Case form (and subsequently into fields into the Case entity) the values for Type and Manufacturer that are tied to the Model.
Any ideas?
Thanks,
Steve