Hello,
I am trying to customize which 1:N relationship an associated view uses to display records.
We currently have two 1:N relationships defined for Lead to Phone Call. The first one is the OOB relationship "Lead_PhoneCalls" (Parental) and the second is a custom relationship we created called "cov_Lead_PhoneCall" (Referential) which we use for a custom workflow process. The second one does not always get filled in on records. So when I open the "Associated Phone Calls" view on a Lead record it does not show all the associated phone calls for the lead. I believe what is happening is that the Associated Phone Calls view is using our custom relationship instead of the OOB relationship.
Is there a way to force the Associated Phone Call View to use the OOB Lead to Phone Call relationship without deleting our custom relationship?
CRM Version: D365 On-Premise