Hi,
I want to understand steps involved in on-boarding a customer on D365FO On-Prem. Below are steps that I know, please fill and correct the gaps:
1. Partner buys a license for Customer through partnersource. In my case the customer already had an active license of AX 2012 which was then upgraded to D365FO On-Prem.
2. How does a customer link his email with customersource? Is it the email we mention in step1 ? Can that email be changed later on?
3. Earlier the License was of AX 2012 so customer didn't required Microsoft Online Services Account (admin@company.onmicrosoft.com). Now that his license is upgraded do we need Microsoft Online Services Account?
4. Since admin@company.onmicrosoft.com is not an email account, How do we link this account with partnersource license because it can't access the email sent to it for registrations?
5. Is there a way to track through LCS which Microsoft Online Services Account is connected to which License?
Thanks.
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UPDATE to Point 4: (From LCS 1.2 On-Premises license)
In Project Settings, under Organization and Ownership, in the License Serial Number field, enter the serial number which is located in the Properties section of the On-Premise license file that was downloaded. LCS uses the serial number to validate whether your organization has valid On-Premise licenses.
So it means, no need to worry about Point 4 above since license will be loaded after application installation.
