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CRM 2011 Lookup fields not populated on mail merge and assign record.

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I am currently running on Microsoft Dynamics CRM 2011 UR17, and having issues in producing a mail merge.

When I try to select a template from the lookup field (magnifying glass), the lookup field is not being populated.

I can still type in the lookup field, and it matches fine, but unable to select manually from the lookup popup.

The same issue also occurs when assigning a record, where selecting using the magnifying glass does not work, but typing in works.

Any ideas?


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