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Track task from Outlook -> when complete generat a new task

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Hi

I have a problem when we track and complete task from Outlook to CRM

Scenario is:

  1. Track task from Outlook to CRM
  2. Mark as completed in CRM
  3. Server Side Sync runs
  4. Task in Outlook is completed
  5. In the same time a new task is generated in CRM (copy of the on that was tracked). This happens automatically. We don’t do anything. I can reproduce this several times.

Anyone that have the same experience or a solution for this?


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